KFC

Reviews

• Jim P.

  star star star star_border star_border 22 September 2026

  I went to this KFC/PFK after not having been to a KFC/PFK in over 5 years. I had seen ads on television for their $5 meal deals and decided to give that a try.
  
  The line wasn't too long on the day that I went. I ordered and paid with my credit card. There were ~5 meals to choose from and I picked the meal which involved a drink, bread, fries, one white chicken meat, and a chocolate chip cookie.
  
  I can't really complain about anything since it is a typical KFC and typical fast food restaurant except the place doesn't have WiFi (free or otherwise). There was also no electrical outlets in the dining area where you can eat and charge your cellphone at the same time.
  
  In terms of the soft drink, it is a self serve fountain for the soft drink and they allow for refills. I didn't go to the washroom so can't comment on that. The floor was a bit sticky.
  
  I'll rate them as 3 stars.

• Marshari A.

  star star_border star_border star_border star_border 14 September 2026

  I don't go to KFC or Taco Bell often. I have been to this location many times, and it is located very close to a McDonalds. But my kids wanted to go here instead.
  
  The staff serving the orders are very rude and disrespectful. There was 2 young ladies, a couple of years younger than me. The one handing out the majority of the orders has a vision disability, and yet the other young lady had her preparing the orders in which she had to look at the screen, and call the order numbers from the same screen. Not to make fun of her, but she was not able to call the order numbers correctly because she can not see well. Which caused a lot of confusion for the customers, and she became frustrated because nobody answered when she called the order numbers. It was a very busy Tuesday evening, they were throwing the food in the bags like they were playing with a slingshot. Neither of them spoke any English, and so when I asked when would my order be ready, in a nice manner, I was ignored because they didn't understand English, nor did they care. They were calling orders before mine, and finally when I brought up the issue, the second young lady started grabbing my bag of food out of my hand, yelling at me in French when I was trying to tell her that I'm missing something from my order. At this point I had waited patiently for 15 minutes, watching as they made many mistakes on other orders, shoved peoples food towards them, and talking to people with no regards or respect.
  
  Finally, the manager walks in from break or whatever, so I explained my dissatisfaction with the 2 employees, one young male worker came to the counter to tell her that what I was saying is true, while the other 2 workers just walked away with no f***s giving. Her final response was, so what can I do for you? Is your order complete? So I went online to feel out their survey, there's no comment box offered to even write a real complaint.
  
  And this is why McDonald's always wins when it comes to fast-food. There's a mistake, a simple sorry is giving, and your order is corrected. No bad attitude giving and no arguing, and they'll thank you for coming and will even offer you something for free. I would give this place a no star rating if I could.

• Jacynthe S.

  star star_border star_border star_border star_border 11 September 2026

  I know this is a fast food place but how hard is it to have them keep the place somewhat clean. This is the only place around where I live that I can go to enjoy my once in a while Taco Bell fix. I use to be in Ontario and they have tons there but here not so much.
  The place is dirty, the drink machine is always down so if this happens when you go you get a warm can of Pepsi. The wait is beyond unbelievable and after waiting so long you get your order and 7/10 the order is wrong.

• John Anderson P.

  star star_border star_border star_border star_border 10 September 2026

  Unequivocally, this is the most disgusting, filthy restaurant I have ever set foot in North America. I used to frequent this establishment many years ago when working in the neighbourhood, but what a dive it has become. Seriously, if upper management of KFC/Taco Bell want a heads up on what will tarnish their brand, they need to visit this establishment.
  
  On a recent visit when my family decided to get a quick bite for supper, KFC had not been one of our choices for some time, so with this branch close by, that is where we headed. With dinner on our mind, the last thing we felt the need to check was the cleanliness of the restaurant. However, once inside waiting for our order is when things went south, way south!!
  
  The first thing that caught our attention was the outward view through the filthy windows. Fingermarks on the doors, grease stains from people's hair leaning on the bay window, the greasy counter that serves our meals on trays, you can see the smudge patterns. Then you notice the slippery floor. No rain had fallen for several days, so why are they so slippery?
  
  At the soft drink fountain, my choice for Dr. Pepper dispensed only carbonated water. I advised an employee of this, only to be met with a 'fix it when we have time' response.
  
  We slid down the eating area until we drifted into our seat choice only to find out the unit is not bolted to the floor. Looking around for something more comfortable, we had to stay put. Now for the worst, most offending part.
  
  "The following description may be offensive to younger viewers...discretion advised."
  
  Before I eat a meal at any restaurant, no matter how basic or posh it may be, I always like to eat with clean hands. As I walked down the small hallway towards the washrooms, you can't help notice the walls are filthy, paint and wall surfaces dirty and chipped, looks like the last time it was cleaned, let alone painted was 20 years ago!! Even before opening the men's room, a strong presence of urine was emanating through the crack of door space. Once in the room, a very dirty sink, walls and floor were no match to the urinal that looked like it has not been cleaned in months. The flush device did not work, so lord knows how many guys just did their business with no way of flushing. The powerful stench of ammonia had me gagging that I literally had to breath without my nose long enough to wash my hands after using the toilet.
  
  When leaving the restaurant, you can't help notice the greasy door frames, smudged windows and concrete step outside where traces of grease have collected, along with dust in the air to create an asphalt like appearance. The entrance doors have considerably less grease, since most people are arriving without grease on their shoes.
  
  I work in building maintenance. If I had left my washrooms at 5 percent of filth as a guide from this restaurant, I WOULD BE FIRED!!
  
  I filled out the online survey KFC provides, when asked: "Would you return to this restaurant?" My answer: "NO".
  "Would you tell someone else not to go to this restaurant?"
  "YES"
  "Please provide the reasons for your response."
  I replied as much as I could within the short timeframe allowed by the survey, but heard noting in return.
  
  I will not be back until I have heard from KFC/Taco Bell or will have the chance to see first hand this establishment's makeover of both real estate and management's commitment to a client's most desired eating experience.
  
  I have no choice but to award one star to finish this review even if I wanted to give no awards for the food, since the other elements cancel any merit.

• Anita B.

  star star_border star_border star_border star_border 8 September 2026

  Under cooked cold chicken thigh, under seasoned bland chicken, tastes more like oil than chicken, cold hard fries, flat fountain soda, hmmm wonder what i should rate this. Only positive mention that I can give it that it has Taco Bell if the KFC part is a meal disaster. Can't go wrong with chilli cheese fries, but pretty sure you can since they use the KFC fries. Blah